BOOKING TERMS AND CONDITIONS

Terms and Conditions For Booking Your Training Courses

Book online, by telephone or email

You can book regular courses online with an online payment. Or, contact us by email (training@timetomarket.co.uk) or telephone, and we will email either a training proposal or a confirmation of booking and fee payment details to you.

What the fee includes

PresentPerfect courses–the course fee covers as a minimum: tuition, course notes, lunches and daytime refreshments for the duration of the course or coaching session.

Terms and conditions

Payment methods

We will confirm your booking when we receive a purchase order, booking deposit or full payment, in accordance with the Terms and Conditions below.

You can pay a booking deposit or payment due in advance (in £ GBP), with any of the following methods:

  • Online. We will include a link in our email.
  • Cheque: Payable to “Time to Market Ltd” in pounds sterling. Please mail to Time to Market Ltd, Sandford Gate, East Point Business Park, Oxford, Oxfordshire, OX4 6LB.
  • BACS: You may pay using BACS: Bank of Scotland, 600 Gorgie Road, Edinburgh, EH11 3XP, UK account name: Time to Market Ltd. We will provide a VAT invoice before you attend the training or coaching session. Please quote the invoice number with all correspondence and payments. Valued Added Tax (VAT) is applicable on all presentation training course and coaching fees. Our VAT Number is GB793507696.

Terms and conditions

1

PAYMENT

We require payment of fees, due to Time to Market Ltd, in full before each course. You can make your payments using one of the ‘Payment methods’ described above.

2

COURSE CANCELLATION

If for any reason, a course is cancelled then Time to Market Ltd will make every reasonable effort to give course participants as much notice as possible (normally at least 10 working days prior to the course start date).

Time to Market Ltd's maximum liability will be limited to a refund of all course fees paid or owing at that time. The Company will not accept liability for any costs or losses incurred by participants or organisations which are claimed to have arisen through course cancellation, other than for those stated above.

We reserve the right to vary arrangements for its courses, such as venue, trainer etc, and in such cases will make all reasonable efforts to inform delegates in advance.

3

CANCELLATION

Cancellation of course registration by a participant should be made by telephone or by email to be received as soon as possible. We aim to refund course or coaching deposits in full. In some circumstances, however, we are not in a position to recoup funds from our training room hosts. Our standard refund arrangements are as follows:

Notice period

Refund

6 or more working days

100% refund

3 to 5 working days

50% refund

Fewer than 3 working days

No refund

4

REFUNDS

If notice of cancellation is received with fewer than 3 working days before the course start date a refund of fees paid or owing will not be arranged–in these circumstances we aim to postpone your event to another mutually agreed date.

5

PARTICIPANT SUBSTITUTION

Any registered participant who cannot attend a course may be replaced by a substitute participant at any time before the course. Please contact us in advance giving full details of the substitute who will attend in their place. The same terms and conditions will apply to the replacement participant. Substituting in this manner will normally avoid incurring cancellation fees.

6

VARIATIONS

Time to Market Ltd reserves the right to vary these Terms and Conditions from time to time and the current version will be that published on our website.

7

ACCEPTANCE

Through registering for a course participants are deemed to have accepted the Terms and Conditions.

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